FAQ’s
Frequently
Asked
Questions
Is home sample collection available?
Yes, we offer home sample collection services for your convenience; please confirm availability in your area when booking your appointment.
How can I contact customer support?
You can reach our customer support team via phone or email as listed on our website for any inquiries or assistance needed.
How long does it take to receive test results?
Most routine test results are available within 24 hours, while specialized tests may take longer. You will be notified via email or SMS when your results are ready.
Do I need to fast before the test?
Fasting requirements vary by test. For certain blood tests, fasting for 8-12 hours may be necessary. Please refer to the specific instructions provided during booking or consult with our staff.